Activities

One - Identify and prioritise use cases

Use case communities should work collaboratively to define use cases by:

1. Conducting user research to help understand the problem more deeply, identifying qualitative and quantitative insights which evidence the need for the use case. This may use existing insights and reports or explore needs through direct engagement between individuals and organisations representing the use case community, and the users they are designing for.

2. Completing use case templates that identify the gap between the current (problem) state and desired (goal) state.

   • Who are the users that the use case impacts?

   • What is the nature of the problem?

   • Why is it important to address?

   • What impact will addressing the problem have?

3. Use case communities can prioritise use cases using the decision-making matrix, if required, due to the number of use cases identified. The matrix provides a means to prioritise use cases against OA’s strategic objectives.

Two - Plan delivery of OA solutions to the defined use cases

Once the viability of a use case has been agreed, a plan can be created to outline the roadmap for its development and implementation through the following steps:

1. Define MEL criteria

   • Define SMART objectives

   • Define SMART KPIs

2. Define the data requirements needed to deliver your SMART objectives

3. Identify what a minimum viable product (MVP) looks like

4. Identify the initial pilot publishers and/or users of the data

5. Outline the funding model for the use case

6. Create a timeline for mobilising the use case

Responsibilities

Understand and plan responsibility chart